Return / Refund Policy
Wikco Industries will accept returns for defects in material and / or workmanship for a period of time that is assigned by warranty to each product. Wikco Industries reserves the right to repair or replace defective part (s) in lieu of returning an entire product. In the occurrence when it is necessary to issue a refund for defects in material and / or workmanship Wikco Industries will issue a refund number which must accompany the return and Wikco Industries will arrange for the return shipping.
All other returns are subject to a 10% restocking fee. In addition, the purchaser agrees to pay all charges for the return shipping. All parts, bolt packages, instructions, and original packaging material and boxes must be included in the return. Failure to include all parts, bolt packages, instructions, and original packaging material and boxes will result in additional fees, and charges.
The refund amount will be for the original purchase price of the product or item less the 10% restocking fee and any additional fees, and charges for not returning any parts, bolt packages, instructions, and original packaging material and boxes. Original shipping charges to the purchasers address are not refundable.
Except for warranted products, in order to receive a refund all other return /refunds must be received back at the factory at 9330 Thornwood Drive ... Lincoln NE 68512, no more than 30 days from the date of the original delivery.
For more information call Wikco Industries at (800) 872 - 8864.